Shipping & Delivery
Once your order is placed, Buddha to Buddha will process your order as soon as possible. You are responsible for entering the correct name, address, and other details. Buddha to Buddha cannot be held liable for errors made in the address, email address, etc., during the ordering process.
Items in stock will be shipped immediately. In rare cases, if an item cannot be delivered despite being available on the webshop (this can occur when a large number of orders take place simultaneously), we will contact you after receiving the order. If you have ordered the wrong item and wish to change or cancel your order, please send an email to support@buddhatobuddha.com or call +31(0)88 20 51 000. Our customer service is also reachable via WhatsApp: +31 (0)6-21338778. (Available between Monday to Friday from 9 AM - 5 PM).
Our jewelry is delivered in sustainable packaging made from bio-foam. Created from ingredients sourced from the earth such as (potato) starch, cellulose fibers, and organic binder. These packages reduce the carbon footprint by up to 90% and are therefore 100% biodegradable. The production of these packages requires little water and energy and can be industrially composted. The material is bio-based and non-toxic.
It is also possible to order gift packaging! Click here for our gift packaging options.
Shipping methods
Your order will be carefully packaged and shipped to the address you provide via DHL Express. Once your order is shipped, you’ll receive an email with a track & trace code so you can follow your package.
Delivery details
- Free home delivery from $100. For orders under $100, shipping costs are $19.99.
- We cover all duties, taxes, and fees with our Delivered Duty Paid (DDP) service, so you don’t have to worry about any extra charges.
- Delivery time: Approximately 4-5 business days.
- When choosing a not-at-home preference or for delivery changing from a package to an agreed place, Buddha to Buddha is not liable for damage, loss, or theft.
Holidays
During holidays and peak periods such as Black Friday, Sinterklaas, Christmas, and New Year, expect longer processing and delivery times. Our contact page will indicate when we are closed.
Duties and taxes
With our Delivered Duty Paid (DDP) shipping option, shopping with Buddha to Buddha is as seamless as it gets. All duties, taxes, and fees are taken care of by us, so you can focus on finding the perfect piece of jewellery to add to your collection!